Innovate, design and develop your service to a new level
Service Design stands for service innovation, design and development, using methods created in the field of design.
The program provides a comprehensive view of service design as a user-driven approach to service development. It runs through the various planning stages of service design and the methods appropriate to them. After the program, participants will understand how service design is connected to business goals and be able to describe a service production model.
The program is intended for a group of participants from a range of disciplines. Service design is a joint activity performed by a multi-disciplinary design team. You may be a marketing, service development or business development professional – or even a designer.
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Contents and Schedule
Program Fee and Registration
The program is held in Finnish
You can find a detailed description of the program on our Finnish website.
Service Design training in English is offered in our customer-specific programs.
Covid-19 notice: Program will be delivered in a hybrid model that enables equal participation either on site in our training facilities or remotely.